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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CHIRAG DESAI

July 23, 2026

5  out of  5
rating by CHIRAG DESAI
"Isaac helped me with homeowner insurance and got me what we wanted for our first home."
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itachi uchiha

July 22, 2026

5  out of  5
rating by itachi uchiha
"Isaac helped me through the process of choosing homeowners insurance and and bundling it with my existing auto and life. He was incredibly friendly and communicative, especially since this was my first time buying a home."
We responded:
"Thank you, Itachi! I'm glad to hear that Isaac made your experience with choosing and bundling your insurance smooth and friendly. It's great to know he was able to guide you through the process, especially with your first home purchase. We're here if you need anything else!"
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Breanna Keelan

July 22, 2026

5  out of  5
rating by Breanna Keelan
"Wonderful agent. Best customer service I’ve ever received from an insurance company. I am not planning to ever leave State Farm. Thank you Matt and his team!!!"
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Louise Kerby

July 10, 2026

5  out of  5
rating by Louise Kerby
"Everyone is friendly and professional."
We responded:
"Louise, thank you for taking the time to leave us a review! I'm happy to hear that you found our team friendly and professional. We strive to make every visit a positive experience. Let us know if we can help with anything else!"
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Jason Reiger (MFC)

July 9, 2026

5  out of  5
rating by Jason Reiger (MFC)
"This was a fairly good dealings. Wasn’t bad at all. Easiest to put window claim in"
We responded:
"Thank you for taking the time to leave us a review, Jason. Our State Farm office in Brownwood would be nothing without policyholders like you!"
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george wells

July 9, 2026

5  out of  5
rating by george wells
"Isaac answered all questions and provided options. He was professional and a good conversationalist Isaac. Thanks."
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Rebecca Mainka

June 23, 2026

5  out of  5
rating by Rebecca Mainka
"Issac worked with us for two weeks and he never seemed put out with our numerous questions.
Very informative and respectful.
I only pray the company is as good as he was.
Thank you Issac."
We responded:
"Thank you, Rebecca! I'm glad to hear that Issac was informative and respectful while assisting you. We strive to provide the same level of service across our office. Let us know if we can help with anything else!"
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Heidi Rivera

June 23, 2026

5  out of  5
rating by Heidi Rivera
"Extremely easy to work with and super friendly and helpful. They always do their best to get the lowest rates and discounts on my policies."
We responded:
"Thank you, Heidi! I'm happy to hear that you find our team easy to work with and helpful. We always aim to provide the best rates and discounts for your policies. We're always here if you need anything else!"
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amy valdez

June 16, 2026

5  out of  5
rating by amy valdez
"Isaac, was great. He helped me with get insurance nearly $100 a month cheaper and same coverage."
We responded:
"Thank you, Amy! I'm happy to hear that Isaac was able to assist you in finding the same coverage at a lower cost. It's great to know you had a positive experience with us. We're always here if you need anything else!"
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tommy hartis

June 16, 2026

5  out of  5
rating by tommy hartis
"Lesley was friendly and helpful. Explained clearly."
We responded:
"Tommy, thank you for taking the time to leave us a review! I'm happy to hear that Lesley was friendly and provided clear explanations. We always aim to make things as straightforward as possible. Feel free to reach out if you need anything else!"
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Greg Rodgers

June 16, 2026

5  out of  5
rating by Greg Rodgers
"Misty was awesome!! Very nice and professional... best part is you guys are saving me $600 a year!!"
We responded:
"Greg, thank you for taking the time to leave us a review! I'm happy to hear that Misty provided you with such a positive experience and that we could help you save $600 a year. We're here to help if you need anything else!"
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Felicia Thompson

June 9, 2026

5  out of  5
rating by Felicia Thompson
"Everyone in the office is awesome and pleasure to work with!
Especially Megan"
We responded:
"Felicia, thank you for taking the time to leave us a review! I'm happy to hear that you find our team awesome and a pleasure to work with. Megan will be thrilled to know she made such a positive impression. We're always here if you need anything else!"
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Chris Bertran

June 8, 2026

5  out of  5
rating by Chris Bertran
"I love this insurance, they always answer the phone , make changes to my documents, they are really nice office staff and they work hard to get you the best rates. Shout out to Megan , your a rock star!"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with our service and that our team, especially Megan, has been able to assist you effectively. We always strive to provide the best rates and support for our customers. Feel free to reach out if you need anything else!"
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Myoshi Fuller

June 8, 2026

5  out of  5
rating by Myoshi Fuller
"Very professional and assisted me with my insurance coverage."
We responded:
"Myoshi, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and that we could assist you with your insurance coverage. We're always here to help if anything else comes up!"
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Dylan Riley

June 3, 2026

5  out of  5
rating by Dylan Riley
"Leslie was super helpful and quick to reply and get everything set up!"
We responded:
"Thank you, Dylan! I'm happy to hear that Leslie was able to assist you quickly and efficiently. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
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Charmaine F

June 2, 2026

5  out of  5
rating by Charmaine F
"Mr. Hayden was very professional and knowledgeable. He explained my options and allowed me to choose. He did not try to force me to take any option. He respected my choice."
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Peniel Network LLC

June 1, 2026

5  out of  5
rating by Peniel Network LLC
"Professional team with clear communication during renewal"
We responded:
"Thanks for the review! I'm glad to hear you enjoyed working with our team for your renewal. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Gina Johnson

May 29, 2026

5  out of  5
rating by Gina Johnson
"Very professional and efficient!"
We responded:
"Gina, thank you for taking the time to leave us a review! I'm happy to hear you enjoyed working with our office. We're always here to help if anything comes up!"
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Scott Coggins

May 28, 2026

5  out of  5
rating by Scott Coggins
"Isaac was very friendly and professional and did a great job. Much appreciated"
We responded:
"Thank you for the 5 stars, Scott! I'm happy to hear you enjoyed working with Issac. We appreciate your support!"
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crystal escamilla

May 27, 2026

5  out of  5
rating by crystal escamilla
"Only the best insurance agents you can find! Highly recommended for all your insurance needs."
We responded:
"Hey Crystal, thank you for the 5 stars! Your recommendation means a lot to us, and I'm glad we could assist you with your insurance needs. We appreciate your support!"
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eileen fowler

May 22, 2026

5  out of  5
rating by eileen fowler
"Leslie and Brian are the BEST! They helped me get coverage and save money at the same time! I highly recommend them if you are in the need of great insurance and great service!"
We responded:
"Thank you, Eileen! I'm so happy to hear that Leslie and Brian were able to assist you with your coverage and help you save money. We strive to provide excellent service, and it's great to know they made a positive impact. We appreciate your recommendation! Let us know if we can help with anything else!"
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Aaron Taylor

May 19, 2026

5  out of  5
rating by Aaron Taylor
"Great experience! Isaac was incredible and got things done quick. Didn’t put any pressure on me. Walked away feeling taken care of!"
We responded:
"Thank you for your review, Aaron! I'm happy to hear that Isaac provided you with such a positive experience and made you feel well taken care of. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can assist with!"
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Lynda Raz

May 12, 2026

5  out of  5
rating by Lynda Raz
"With insurance rates increasing, I have always stuck with State Farm Insurance no matter what. I appreciate Sir Isaac here in Brownwood, Tx with Matt State Farm. He is courteous, and efficient. He always tries to find the best deals for you. Thanks Isaac!"
We responded:
"Thank you, Lynda! I'm happy to hear that Isaac has been providing you with courteous and efficient service. It's great to know he's helping you find the best deals. We appreciate your loyalty to State Farm! If you need anything else, feel free to reach out."
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LeAnne Miller

May 8, 2026

5  out of  5
rating by LeAnne Miller
"Isaac was very helpful in getting me set up with auto and renters insurance today. Awesome guy!"
We responded:
"Thank you, LeAnne! I'm happy to hear that Isaac was able to assist you with setting up your auto and renters insurance. He's indeed a great asset to our team. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Candice Weaver

May 8, 2026

5  out of  5
rating by Candice Weaver
"Issac Borbon was a great help! He was professional and welcoming. He made the process simple and kept in contact with me. I’m going to recommend him to all my friends and family. Thanks!"
We responded:
"Thank you for your review, Candice! I'm happy to hear that Issac provided you with such a positive experience. It's wonderful to know he made the process easy and stayed in touch. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"